New self-serve system delivers quicker, more efficient service to apprentices, tradespeople and employers
In response to requests from apprentices and employers, the Saskatchewan Apprenticeship and Trade Certification Commission (SATCC) has launched a new online self-serve system. MyATC went live on Jan. 10, 2022, delivering faster and more efficient services for apprentices, tradespeople and employers across the province.
MyATC provides convenient and immediate access to information through a desktop computer or a mobile device – anytime, anywhere.
In addition to flexibility, MyATC allows:
- Apprentices to complete an application for registering as an apprentice, submit fee payments, view training requirements, access training classes and exam results, and log workplace hours;
- Journeypersons to approve an apprentice’s hours and skills; and
- Employers to submit payments, manage apprentices and journeypersons, and monitor apprentice training and work progress.
MyATC is designed to be user-friendly and is similar to other online services clients already use.
For new clients, the SATCC website (saskapprenticeship.ca) will provide information on how to sign up and log in. Current clients will receive information via Canada Post on how to get set up in MyATC. In addition, the service includes a built-in help function to assist clients once they are logged in to MyATC.
Since MyATC provides clients with so many benefits, including access to information when it’s convenient for them, the expectation is that clients will use the system. However, SATCC staff will always be willing to walk someone through the process over the phone or in person at one of our offices.
Field services staff will also continue to visit employers and will be able to provide support or answer questions about MyATC if needed.
There will, of course, be exceptions made for clients who don’t have internet access. SATCC staff will still be able to enter information into the system on behalf of clients if there is a significant obstacle preventing them from using it.
The SATCC is proud to provide this new service to its clients and looks forward to continuing to build trusted relationships with apprentices, tradespeople and employers across the province.
Where do I log in to MyATC?
Log in directly to MyATC from saskapprenticeship.ca, beginning on Monday, Jan. 10. Click on the link in the upper right corner of your screen. When the MyATC login page pops up, choose the appropriate login box (employer or apprentice).
Where do I go for more information?
- Visit saskapprenticeship.ca;
- Access the comprehensive knowledge centre within MyATC, which walks you through the process step-by-step;
- Visit any SATCC office and speak to a staff member in person; or
- Call SATCC’s offices to speak with a staff member.